As I might have mentioned before, I worked in phone based customer service for two years. Couple that with my years of retail, paired with a job in college which trained us in the Fish principles, and I am a slightly demanding customer. That said, I believe that excellent customer service deserves to be publically recognized.
I know that many Disney fans will bemoan, that Disney service has gone down the tubes recently. This has not been my experience, personally. When I was there in October, I left my laptop charger in my room. I called my hotel (Port Orleans French Quarter) and I no sooner opened the conversation with “Hello, I believe I may have left my charger in my room,” than the person responded “Hedy? We sent it in the mail today.”
I recently got a new pair of pants from Torrid. Yesterday, the fly broke. I called Torrid’s 1800 number, and they refunded my card likethat, no questions asked.
