Beautiful You

So I have to share with everyone something that happened to me recently.  My 2 year old son has asthma and has been on steroids in a nebulizer since he was just months old.  If you have used this machine before, you will understand when I say it’s like wrestling a greased pig to get any child to sit still long enough, especially a two year old boy. Well, since he has gotten a little older we decided to try the inhaler. 

We got the first one a couple months ago and have done fairly well with it.  A couple weeks ago, it was time to get the script refilled.  I called in the refill.  Mid day that same day the pharmacy manager calls to tell me that they filled the script the first time at the wrong dosage.  Now, being the first time having an inhaler, I was like “OH MY GOD. ARE YOU SERIOUS?”.  You would have thought I was menopausal because I had a hot flash like no other.  The pharmacists calmed me a bit telling how she had been in contact with the doctor and asthma specialist several times already to find out if there were any negative affects that could come from the mistake.  She was very genuine in her concern for my son.  After talking with the asthma specialists myself, I found out that the inhaler delivers such a small amount of steroid with each puff that the wrong dosage was not enough to harm him or to have any long term affects.

I had swallowed my heart by the time I got to the pharmacy to pick up the prescription.  The pharmacy manager wanted to talk to me herself.  She was so apologetic and concerned about what I found out myself from the doctor.  She gave me the refill for free and even gave me a refund for the difference in price from what I received the first go around and what I should have received.  I was so overwhelmed that they wanted to give it to me for free that it brought tears to my eyes.  I had to purchase the inhaler anyway and the refund would have sufficed but she insisted.  Granted, it wasn’t money out of her pocket, but she so sincere and took the mistake to heart and wanted to make it right. 

 This random act of kindness is something that you don’t come across very often these days.  The pharmacist didn’t know me from Adam, but she acted as if I was the most important person at that moment.  She wanted to make sure I was happy with the resolution and that my son’s health was not affected.  For that moment, I truly felt special.  Beauty can be found in a person who truly cares for a stranger!